Canonical
Cloud Support Engineer (Linux, Ubuntu, OpenStack)
Remote · Anywhere · Any timezone · Full-timePay not disclosedAbout a minute here, then a few on Canonical's site. Your application is saved on Tamborin first.
What this role offers
Async-first teamWritten updates, few meetings
Any timezoneAsync-first team, no fixed hours
- Type
- Full-time
- Pay
- Pay not disclosed
- Where
- Remote · Anywhere
- Start
- Flexible
- Who can apply
- Any timezone
- Apply by
- Open until filled
- Experience
- Mid level
- Openings
- 1
About the role
What you'll do
Canonical, the company behind Ubuntu, is hiring cloud support engineers to help enterprise customers solve problems in their Ubuntu and open source environments. You will handle cases through tickets and live sessions, work with internal engineering teams on fixes, explain Ubuntu release timelines and write knowledge base articles.
Requirements
- Hands-on experience supporting Linux systems
- Exposure to at least three of: KVM or OpenStack, Docker/LXD/Kubernetes, storage technologies, networking
- Strong troubleshooting with logs and stack traces, plus basic programming
- Excellent written and spoken English
- A strong academic record or a convincing alternative path
Globally remote, home-based role open to candidates anywhere, including Africa; the role includes a regular weekend rotation.
Skills
LinuxUbuntuKubernetesOpenStackTroubleshooting
About Canonical
London, UKWebsite ↗Pay not disclosedCanonical · Any timezone