Hire Hangar
Customer Support Representative (Fintech Payments)
Remote · South Africa · US East hours · Contract$800–1,000/mo≈ R14k–18k/moAbout a minute here, then a few on Hire Hangar's site. Your application is saved on Tamborin first.
What this role offers
Paid in USDMonthly payout to your bank, Wise, Payoneer or mobile money
Verified candidates onlyNeeds a passed Tamborin skills check
US East hoursCore overlap with US working hours
- Type
- Contract
- Pay
- $800–1,000/mo
- Where
- Remote · South Africa
- Length
- —
- Who can apply
- US East hours
- Apply by
- Open until filled
- Experience
- Mid level
- Openings
- 1
About the role
What you'll do
Through Hire Hangar, support customers of a US cashback and payments app over email, chat and tickets. You'll resolve payment, refund, gift-card and balance issues, monitor high-value transactions, reconcile records and escalate suspected fraud.
Requirements
- Customer support experience in fintech, banking or payments
- Experience handling large transactions accurately
- Solid grasp of payment flows, refunds and chargebacks
- Strong written and spoken English
- Comfortable with ticketing systems and CRMs
This is a Hire Hangar placement with a US fintech client; among African countries, South Africa is eligible, and US business hours are required.
Skills
Customer supportPaymentsReconciliationFraud flaggingZendesk
$800–1,000/moHire Hangar · US East hours