Clipboard
Client Support Specialist (B2B Healthcare Workplaces, Voice & Email)
Remote · South Africa · US East hours · Full-time$12,000–20,000/yr≈ R216k–360k/yrAbout a minute here, then a few on Clipboard's site. Your application is saved on Tamborin first.
What this role offers
Paid in USDMonthly payout to your bank, Wise, Payoneer or mobile money
Verified candidates onlyNeeds a passed Tamborin skills check
US East hoursCore overlap with US working hours
- Type
- Full-time
- Pay
- $12,000–20,000/yr
- Where
- Remote · South Africa
- Start
- Flexible
- Who can apply
- US East hours
- Apply by
- Open until filled
- Experience
- Entry level
- Openings
- 1
About the role
What you'll do
Clipboard runs an app that connects healthcare professionals with facilities that need staff. As a Client Support Specialist on the Workplace team, you'll help those business customers by phone and email, resolving shift, payment and platform issues, documenting cases in Zendesk, and working with billing and account management to close them out.
Requirements
- Clear, professional spoken and written English
- Genuine customer focus and ownership of problems
- Critical thinking beyond scripts, escalating only when needed
- Open to all experience levels; no degree required
- Hiring includes a case study and interviews
Fully remote role open to candidates based in South Africa; the customers are US healthcare facilities.
Skills
Customer SupportZendeskVoice SupportEmail SupportProblem Solving
About Clipboard
San Francisco, USAWebsite ↗$12,000–20,000/yrClipboard · US East hours