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Hire Hangar

Customer Success Associate (B2B Podcast Studio, Zapier/Make)

Remote · South Africa · US East hours · Full-time$800–1,500/mo≈ R14k–27k/mo

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What this role offers
Paid in USDMonthly payout to your bank, Wise, Payoneer or mobile money
Verified candidates onlyNeeds a passed Tamborin skills check
US East hoursCore overlap with US working hours
Type
Full-time
Pay
$800–1,500/mo
Where
Remote · South Africa
Start
Flexible
Who can apply
US East hours
Apply by
Open until filled
Experience
Mid level
Openings
1

About the role

What you'll do

Hire Hangar is hiring a Customer Success Associate for a client: a growing studio that produces branded B2B podcasts. You'll onboard new clients, set production milestones, send clear status updates, track timelines in the CRM, review download and listener metrics, and coordinate editors and strategists when guests or edits slip.

Requirements

  • 3+ years managing post-sale client relationships at a tech-enabled service, ideally media, content or SaaS
  • Hands-on with workflow automation in Zapier or Make
  • Clear written updates and comfortable running Zoom meetings
  • Calm, solutions-first approach to shifting priorities
  • Podcast platform or B2B marketing metrics experience is a plus

Placement with a Hire Hangar client; open to candidates in South Africa, with core hours on US Eastern Time.

Skills

Customer SuccessClient OnboardingZapierMakeProject Coordination
$800–1,500/moHire Hangar · US East hours