Assist World
Customer Service Representative
Remote · South Africa · EU / UK hours · Full-time$1,100–1,200/mo≈ R20k–22k/moAbout a minute here, then a few on Assist World's site. Your application is saved on Tamborin first.
What this role offers
Paid in USDMonthly payout to your bank, Wise, Payoneer or mobile money
Verified candidates onlyNeeds a passed Tamborin skills check
EU / UK hoursCore overlap around 9:00–15:00 UTC
- Type
- Full-time
- Pay
- $1,100–1,200/mo
- Where
- Remote · South Africa
- Start
- Flexible
- Who can apply
- EU / UK hours
- Apply by
- Open until filled
- Experience
- Mid level
- Openings
- 1
About the role
What you'll do
Assist World is staffing a client in manufacturing and distribution with a remote customer service rep. You will handle calls, emails, live chat and voicemail against tight response-time targets, give customers accurate stock, lead-time and delivery details, suggest substitutes when items are unavailable, and work with order entry, purchasing and vendors to sort out problems.
Requirements
- Customer service experience, ideally in manufacturing or distribution
- Comfortable on the phone and quick to respond in writing
- Highly organised, with the ability to juggle several open issues
- Detail-oriented and able to keep pace in a busy environment
The role is fully remote and open to candidates living in South Africa. Perks include a birthday bonus and a monthly raffle, and the company does not use time-tracking software.
Skills
Customer ServicePhone SupportLive ChatOrder ManagementVendor Coordination
$1,100–1,200/moAssist World · EU / UK hours