Canonical
Graduate Customer Success Manager (Ubuntu, Entry-Level)
Remote · Anywhere · Any timezone · Full-timePay not disclosedAbout a minute here, then a few on Canonical's site. Your application is saved on Tamborin first.
What this role offers
Async-first teamWritten updates, few meetings
Any timezoneAsync-first team, no fixed hours
- Type
- Full-time
- Pay
- Pay not disclosed
- Where
- Remote · Anywhere
- Start
- Flexible
- Who can apply
- Any timezone
- Apply by
- Open until filled
- Experience
- Entry level
- Openings
- 1
About the role
What you'll do
Canonical, the company behind Ubuntu, is hiring a graduate Customer Success Manager to help new customers get value from products like Ubuntu Pro, MAAS, Landscape, OpenStack and Kubernetes. You'll resolve customer tickets, onboard new accounts, run digital engagement campaigns, spot at-risk customers and pass their feedback to product teams.
Requirements
- Some customer-facing experience and a genuine drive to help people
- Strong interest in technology, infrastructure and Ubuntu
- Clear presentation and written communication skills
- Well organised, with a habit of keeping documentation up to date
- Extra languages (e.g. French, Portuguese, Spanish, German) are a plus
Home-based and open worldwide, including candidates across Africa.
Skills
Customer successOnboardingLinuxDocumentationCommunication
About Canonical
London, UKWebsite ↗Pay not disclosedCanonical · Any timezone